Our values

What defines us

The principles that shape how we build, decide, and work together.

Customer Obsession

We start with what's best for the customer, and stay relentless about it.

We figure out what matters most to the people who rely on Roma, then do everything in our power to deliver it.

Create Magic

We're builders and craftspeople who create magic — products that are not just effective, but genuinely delightful.

Every release carries a touch of innovation, creativity, and the extraordinary.

Eternal Innovation

Change is the only constant, so we adapt, iterate, and innovate — always.

We're playing an infinite game: the objective is to keep playing, hit the next milestone, and build something enduring.

Ideas over Hierarchy

The best idea wins, regardless of where in the org it comes from.

We fight for the right idea — without being a jerk about it.

No Walls, All Windows

We believe in transparency and open communication, sharing information proactively so every team has full context.

Communication happens directly between the people who need to talk — no unnecessary steps in between.

Be an Owner, Not a Renter

We care about Roma's long-term success and make every decision — big or small — in its best interest.

We hold ourselves fully accountable, drive tasks to completion, and never drop the ball.

Execute with Urgency & Tenacity

We have a bias for action — moving fast without compromising quality.

We're tenacious. Setbacks don't stop us; we put every ounce of energy into getting things over the line.

Challenge Accepted, Creatively Solved

We have high agency — we find a way forward instead of waiting for perfect conditions.

We think first-principles, simplify aggressively, and re-imagine problems to find solutions others miss.

Judgment, Compounded

We demonstrate strong judgment and connect the dots even under ambiguity.

We keep learning and compounding that judgment, seeking new perspectives at every turn.

Optimism in Action

We stay positive, and that optimism is contagious — it's what gets people to join in and multiply the effort.

Change is hard, and it takes optimism to make it happen. Pessimism destroys; optimism builds.

Earn Trust & Respect

We earn the trust of our peers, partners, and customers, and that trust compounds over time.

We're candid, reliable, and make time to help — treating everyone with respect.

Honesty, Integrity & Inclusion

We're truthful in every situation and guided by a strong moral compass.

We champion inclusion, recognizing different cultures and backgrounds, and make sure everyone feels valued.